The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • We respect your prviacy.  We are committed to protecting your privacy.  We may collect personally identifiable information when you visit our site.  We also automatically receive and record information on our server logs from your browser including your IP address. We do not and will not sell your personal identifiable information to anyone.



  • Shipping & Delivery
  • Orders for "in-stock" items will ship out within two business days of purchase. Orders for items of a custom configuration will ship within 7 days.  We do not ship any fully assembled push-poles.  We delivery all fully assembled push-poles within the State of Florida on our trucks.  If you live outside of Florida, please call (813) 928-9887 to discuss delivery/transportation options before you order.  All fully assembled push-poles are scheduled for delivery based on the geographical zone you live in.   Push-pole delivers can take up to 30 days if you live in a remote area of Florida.  In the event, an item can not be shipped/delivered within the estimate time, we will call you to explain the why we require additional time.  We manufacture with epoxies. Extreme heat and cold weather impacts our manufacturing processes. We ship via United Parcel Service (UPS).  Sorry but we cannot ship to P.O. Boxes. 

    All merchandise damages and shortages must be reported to us via email (send email to: jwelbourn@carbonmarine.com) within 48 hours of receipt. Packaging should be retained for damaged goods as the shipper may schedule an inspection.  

     



  • Return Policy
  • We will accept merchandise returns for a period of 10 days from receipt. Contact us via email or call (813) 928-9887 to receive a return authorization.  Our restocking fee is 20% of the item cost.



  • Miscellaneous
  • SECURITY

    Our payment and personal information is always safe.  Our Secure Socket Layer (SSL) software is the industry standard and among the best software available today for secure e-commerce transactions.  Our software encrypts all of your personal information, including credit card number, name, and address, so that your information can not be read over the Internet.

    VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Carbon Marine Online Store and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Carbon Marine Online Store shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Carbon Marine Online Store with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Carbon Marine Online Store with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Carbon Marine Online Store. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.